If ActiveSync is enabled on the mailbox, you'll see a Disable Exchange ActiveSync link. In the Mobile Devices section, configure one of these settings: On the mailbox properties page that opens, click Mailbox features. Once you've found the mailbox that you want to modify, select it, and then click Edit. You can:Ĭlick Search and enter part of the user's name, email address, or alias.Ĭlick More options > Advanced search to find the mailbox.

In the list of mailboxes, find the mailbox that you want to modify.

In the EAC, go to Recipients > Mailboxes. Enable or disable Exchange ActiveSync access to a single mailbox Use the EAC to enable or disable Exchange ActiveSync access to a mailbox Visit the forums at: Exchange Server, Exchange Online, or Exchange Online Protection. Having problems? Ask for help in the Exchange forums. To see what permissions you need, see the 'Exchange ActiveSync settings' entry in the Clients and mobile devices permissions topic.įor information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center. You need to be assigned permissions before you can perform this procedure or procedures. To learn how to open the Exchange Management Shell in your on-premises Exchange organization, see Open the Exchange Management Shell. What do you need to know before you begin?įor more information about accessing and using the EAC, see Exchange admin center in Exchange Server. Set up Office apps and email on iOS devicesįor additional management tasks related to user access to mailboxes, see these topics:Įnable or disable Outlook on the web access to mailboxes in Exchange ServerĮnable or disable POP3 or IMAP4 access to mailboxes in Exchange ServerĮnable or disable MAPI access to mailboxes in Exchange Server Disabling ActiveSync on a mailbox prevents the user from synchronizing their mailbox with a mobile device (by using ActiveSync).Īdministrators can use the Exchange admin center (EAC) or the Exchange Management Shell to enable or disable Exchange ActiveSync access to a mailbox.įor more information about ActiveSync, see Exchange ActiveSync.įor information about setting up email on your mobile device, see these topics: By default, ActiveSync is enabled on new user mailboxes. ActiveSync is a client protocol that lets users synchronize their Exchange mailbox with a mobile device.

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